Privacy Statement Website

Privacy Statement

With this privacy statement Simula d.o.o. Novi Sad (hereinafter Simula) informs its clients, suppliers or persons otherwise affected by the processing of personal data that Simula carries out in the course of the activities mentioned in this privacy statement. Simula is responsible for the contents of this website and the processing of personal data in connection therewith, as far as another representative is not expressly referred to.

Performance and initiation of contracts

As representative, we process such personal data pertain to our customers and suppliers, which is necessary for the performance of the contract concerned. Customer data and data that has been provided to us by potential customers is moreover processed with the purpose of informing them about new offers, technical developments etc. in regular intervals. The data is processed during the contractual relationship or during its initiation. Any processing beyond this is typically performed for a duration of seven years as much as we are obligated to do so by mandatory law (tax-related retention requirement). Any transfer of personal data to or within our affiliated companies or to third parties shall occur exclusively within the framework of a corresponding data processing agreement.

Find Loyalty Mobile Application and Find Loyalty WEB Portal

Simula operates the Find Loyalty Mobile Application and Find Loyalty WEB Portal, which offers users the possibility to use loyalty and membership cards on their smartphones and allows end users to have Power BI reports in regards above mentioned possibilities. The privacy statement and the terms of use of Find Loyalty Mobile Application and Find Loyalty WEB Portal by users and the data processing in connection therewith can be found here: https://www.findloyalty.biz/en/privacy-statement-term-usage-mobile-app-web/.

Customers of Find Loyalty Mobile App can, pursuant to our privacy statement and the terms of use (https://www.findloyalty.biz/en/term) and by using the Find Loyalty WEB Portal, publish Power BI reports connected to the Find Loyalty Mobile Application which is then displayed in the user Power BI applications. Personal data that customers make available to us in connection with the use of the Find Loyalty Mobile Application and Find Loyalty WEB Portal (such as e-mail addresses, location of use etc.) is used by Simula for the implementation of the Find Loyalty Application Service delivered by Find Loyalty Mobile Application and Find Loyalty WEB Portal.

Website & Newsletter

If you visit our website, we automatically collect data that your computer or mobile device transmits to us. Data that is collected during your visit of our website is not allocated to (linked with) other data available to us. Personal data is in generally not collected or processed.

Apart from that, we store and process such (personal) data that you provide us by registering to our newsletter. The data that has been made available to us is used for sending the newsletter as well as for marketing activities by Simula. By registering to our newsletter, the user expressly consents to the use of the provided data for the aforementioned purposes. Data for marketing purposes is processed for the duration of 5 years.

The following data is collected during visits to our website, during registration to our newsletter or by using our contact form:

The data that we receive from you through your visit of our website or which you provide to us by registering to our newsletter or by using our contact form is stored or processed by us with the help of automated processes and used exclusively for internal marketing purposes of Simula. Simula does not collect and store personal data to the extent of what is technically possible, but only insofar as this is absolutely necessary for the purposes described in this privacy statement. The collected data is not given to third parties.

Newsletter

Simula has its own newsletter, with which we regularly inform our customers about our company, our products and our services. If you have registered to receive our newsletter by using your name and your e-mail address, this data will be used for Simula´s own marketing purposes. It is possible to unsubscribe from the newsletter at any time and free of charge. The newsletter subscriber expressly consents to the electronic collection, storage and processing of the data as well as to the use of these by Simula for advertising purposes. The newsletter can be unsubscribed from at any time using the link “Unsubscribe” in the newsletter itself.

The processing of the data mentioned in this privacy statement is performed on basis of the legal grounds of performance of contract (Art 6 par 1 lit b GDPR), consent (Art 6 par 1 lit a GDPR) and/or the safeguarding of our legitimate interest (Art 6 par 1 lit f GDPR).

Naš legitimni interes sastoji se od informacija kupaca i potencijalnih kupaca o našim uslugama. Kupci i njihovi zaposleni ne treba da očekuju bilo kakve nedostatke koji proizilaze iz upotrebe tih podataka.

Our legitimate interest is constituted by the information of customers and potential customers about our services. Customers and their employees do not need to expect any disadvantage resulting from the use of this data.

Persons whose personal data we process have the right to require information about their processed personal data, the purpose of the processing as well as the origin and the recipients of their data at any time. A short e-mail – with a copy of an ID attached and the statement that information about the data processing is requested – to data-protection@findloyalty.biz is sufficient. We will answer inquires as soon as possible, in all cases within a month.

Persons whose personal data is processed moreover have, subject to the conditions laid down in the GDPR, the right to renounce and limit their consent to the processing of their data at any time and/or to require that their data is deleted or corrected. Here, too, a short e-mail with a copy of an ID attached and indication of the concrete request to data-protection@findloyalty.biz is sufficient.

If persons believe that one of the companies mentioned in this privacy statement processes their data in a manner that is contrary to data protection provisions, they have the right to contact the authority responsible for data protection (in Serbia, this is COMMISSIONER FOR INFORMATION OF PUBLIC IMPORTANCE AND PERSONAL DATA PROTECTION).

Data security

The protection of personal data is performed using appropriate organizational and technical measures. These measures involve in particular the protection against unauthorized, unlawful or also coincidental access, processing, loss, use and manipulation.

Notwithstanding the efforts to continuously maintain an appropriately high standard of care, it cannot be excluded that information that you disclose through us over the internet is viewed and used by other persons.

Please note that we assume no liability of any kind whatsoever for the disclosure of information occurring as a result of errors during data transmission not caused by us and/or unauthorized access by third parties (e.g. hacking attack on e-mail or phone, interception of faxes).

We are committed to ensure that data leaks are recognized early and if applicable reported to our users as well as the competent supervisory authority, referencing the respective data categories affected.

Links to websites and contents of third parties

The contents of our website may contain references to other websites and their respective contents. Simula is not responsible for and has no control over these websites. These websites may contain separate data protection provisions. Simula is not responsible for the use and contents of these websites and assumes no liability or responsibility for data processing in connection with the visit of these websites.

Use of data of our website

We allow interested third parties to use data present on our website for informational purposes as long as reference to our copyright is made. Any use beyond this scope – especially the use of our logo – requires the express permission of Simula.

Cookies

This website uses “cookies” in order to make our services more user friendly, effective and safer. A “cookie” is a small text file that, via our web server, is send to your browser´s cookie file on the hard disk of your computer. This allows our website to recognize you as a user in the event that a connection is established between our web server and your browser. Cookies help us in determining the frequency of visits and the number of visitors to our websites. The contents of the cookies used by us is limited to an identification number that does not allow any connection to the person of the user. The primary purpose of a cookie is the recognition of the visitors of the website.

Simula uses the following cookies on this website:

You can configure your internet browser in such a manner that it does not accept any cookies. If you decide to do so, you can still visit our website. In this event, however, none of the personalized options will be available to you.

You can learn more about cookies by reading our cookie guidelines: https://www.findloyalty.biz.com/en/cookie-policy/.

You can configure your browser in such a way that you are informed about the use of cookies and only permit the use of cookies in individual cases, exclude the use of cookies for certain cases or in general as well as activate the automatic deletion of cookies if the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

Information on the use of Google Universal Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics also uses cookies. The information generated by the cookie about your use of the website is typically transmitted to and stored by Google on servers in the USA.

In the event that IP anonymization is activated on this website, Google will however shorten your IP address within EU Member States or in other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to server of Google´s in the USA and shortened there. Google will, if so instructed by the operator of this website, use this information for the purpose of evaluating your use of the website, compiling reports to website activity and providing the website operator other services relating to website activity and related services to the website operator. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can moreover prevent the transfer of data that the cookie has generated in connection with your use of the website (incl. your IP address) and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. An opt-out cookie will be installed which will prevent the future collection of your data when visiting this website.

You can find further information on terms of use and data protection under: https://www.google.com/analytics/terms/us.html and https://www.google.de/intl/en/policies/.

We point out that Google Universal Analytics was expanded with the code “gat._anonymizeIp();” in order to guarantee the anonymized collection of IP addresses (so-called IP masking).

We moreover use Google Universal Analytics in order to analyze data from AdWords and the DoubleClick cookie. If you do not wish this to happen, you can deactivate this using the ads preferences manager (https://www.google.com/settings/ads/onweb/?hl=en).

Social plugins

On parts of our website, we also use social plugins, e.g. those of social media platforms such as Facebook, Twitter, YouTube or Google+. These platforms are often operated in the USA or in countries outside of the EU and are partially offered through local companies in the EU (for the respective providers see www.facebook.com, www.twitter.com, www.youtube.com or www.google.com). The plugins are designated with e.g. the logos of the respective companies, comment fields or a s-called »Like-« or »+1« button. If you open one of our pages containing a plugin of this type, your web browser will establish a direct connection with the servers of the respective provider in the country concerned. By using the plugin, the provider will at least receive the information that you have visited a certain site of ours and possibly other information that your web browser or the device that you use may disclose. The content of the plugin is downloaded by your web browser directly from the provider and embedded into our website. If you are registered and logged into the platform of the respective provider, your visit may also be allocated to a user account. If you interact with a plugin, e.g. by clicking the »Like-« button or leaving a comment in a comment field, your browser will also transmit this information directly to the provider, where it will be stored and possibly used and published. Purpose and scope of the data collection as described above pertain above all to marketing activities of the provider. You find more information on these activities as well as on your rights and configuration possibilities directly with the respective provider in its privacy statement. If you do not want a provider to collect data pertaining to your person on our websites, you will have to deactivate plugins in your web browser. If you wish to avoid the allocation to a potentially existent user account, you should log out of the related platform before visiting our websites. By visiting our websites, you consent to the conditions presented above.

Server log files

In order to optimize our website with regard to system performance, user-friendliness and the provision of useful information about our services, the website provider automatically collects and stores information in so-called server log files, which your browser transfers to us automatically. This includes your internet protocol address (IP address), browser and language settings, operating system, referral URL, your internet service provider and date/time.

If you have any further questions in relation to Simula´s data protection policies, you can contact us at any time using data-protection@findloyalty.biz.